Track your order
Where is my order?
Every order is dispatched within 24–48 hours and shipped tracked. As soon as your parcel is scanned you receive a dispatch email with the tracking number and a link. New tracking numbers can take a few hours to show their first scan.
Can't find the email?
- Check your spam or promotions folder for a message from FURL.
- Paste the tracking number into your carrier's site, or into 17track.net, which recognises most international carriers.
- Still stuck? Email support@furlcarry.com with your order number and we send the link straight back.
Typical delivery times after dispatch
| Country | Delivery after dispatch | Shipping |
|---|---|---|
| United States | 5–8 business days | $5 · free on 2+ |
| United Kingdom | 3–5 business days | $5 · free on 2+ |
| Canada | 6–9 business days | $5 · free on 2+ |
| Australia | 6–9 business days | $5 · free on 2+ |
| New Zealand | 6–10 business days | $5 · free on 2+ |
If your parcel has not moved for five business days, email us and we chase the carrier or send a replacement. Full details on the Shipping & Returns page.